The Experia Dashboard enables you to access your key performance...
Read MoreAl Safi Group
Ithra
Ministry of Tourism
Saudi Tourism Authority
Adaa Center
Tawuniya
Experia
Digital Customer Care
Cloud-based solution to manage the digital customer care & communication between organizations and clients through multiple channels (WhatsApp Business, Twitter, Web Chat, Email) .
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Allow organizations to remove barriers & get closer to clients
Channels
Connect your social media channels on Experia
All the channels that Experia can give you
Experia Features
Experia Features There are more great features
Languages
Supports all possible languages
Features
includes all the essential features with it
Compatible
Compatible with all web browsers
API
Linking to internal and external systems
Hosting
Hosting inside Saudi Arabia
Solutions
Experia offers many solutions
Messages
Receive messages from multiple channels on a single system
Verification
Experia helps verify and configure a customer's WhatsApp channel
Surveys
Sending and receiving the types of available surveys such as private and automated questionnaires, etc.
Chatbot
Experia can do the work for you by setting up intelligent responses to inquiries, sorting the contents of your messages, and more.
Use Case
Where to use Experia
Marketing
In the areas of marketing, Experia can assist you in advertising campaign services in multiple channels included in the Experia platform.
Customer Service
Experia has great experience in connecting multiple channels of customer service and managing your channels through Experia with high efficiency and great features that save great efforts on customer service staff
Internal Comms
Experia is a great way for companies of all sizes and industries to stay connected. It’s easy, simple internal communication that can help your company become more efficient with its time
Why Experia
Each Entity try to enable ways for their clients to reach them easily ( and cost efficient of course) so that clients:
- Cloud Solution
- High Availability
- Compatible with all Browsers (Chrome, Edge, Safari, Firefox)
- Compatible with all Oprating Systems (Windows, Mac, Linux, Chromium)
Promising Ecosystem
Experia rely on an innovative ecosystem to enrich the clients and partner's experience
Geo-Locations
Payment Processing Provider
Automating Client's Survey
Chatbot & Autoresponse
Diverse Communication Channels
Rich Multimedia
Execute Transaction
Access to Intermediaries' Value Added Services
Our Blogs
WhatsApp to launch ‘Communities’ — more structured group chats with admin controls
Whatsapp is a cross-platform messaging app that allows users to...
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