Experia

Digital Customer Care

Cloud-based solution to manage the digital customer care & communication between organizations and clients through multiple channels (WhatsApp Business, Twitter, Web Chat, Email) .

Al Safi Group

Ithra

Ministry of Tourism

Saudi Tourism Authority ​

Adaa Center

Tawuniya

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You can book a viewing appointment for your trial version and we will review the entire Experia system and show its most prominent features

Allow organizations to remove barriers & get closer to clients

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Channels

Connect your social media channels on Experia
All the channels that Experia can give you

Experia Features

Experia Features There are more great features

Languages

Supports all possible languages

Features

includes all the essential features with it

Compatible

Compatible with all web browsers

API

Linking to internal and external systems

Hosting

Hosting inside Saudi Arabia

Solutions

Experia offers many solutions

Messages

Receive messages from multiple channels on a single system

Verification

Experia helps verify and configure a customer's WhatsApp channel

Surveys

Sending and receiving the types of available surveys such as private and automated questionnaires, etc.

Chatbot

Experia can do the work for you by setting up intelligent responses to inquiries, sorting the contents of your messages, and more.

Use Case

Where to use Experia

Marketing

In the areas of marketing, Experia can assist you in advertising campaign services in multiple channels included in the Experia platform.

Customer Service

Experia has great experience in connecting multiple channels of customer service and managing your channels through Experia with high efficiency and great features that save great efforts on customer service staff



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Internal Comms

Experia is a great way for companies of all sizes and industries to stay connected. It’s easy, simple internal communication that can help your company become more efficient with its time

Why Experia

Each Entity try to enable ways for their clients to reach them easily ( and cost efficient of course) so that clients:
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Promising Ecosystem

Experia rely on an innovative ecosystem to enrich the clients and partner's experience

Geo-Locations

Payment Processing Provider

Automating Client's Survey

Chatbot & Autoresponse

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Diverse Communication Channels

Rich Multimedia

Execute Transaction

Access to Intermediaries' Value Added Services

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