Experia

Digital Customer Care

Cloud-based solution to manage the digital customer care & communication between organizations and clients through multiple channels (WhatsApp Business, Twitter, Web Chat, Email) .

Ministry of Tourism

Saudi Tourism Authority

Al Safi Group

Aada Center

Tawuniya

Allow organizations to remove barriers & get closer to clients

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Channels

Connect your social media channels on Experia
All the channels that Experia can give you

Experia Features

Experia Features There are more great features

Languages

Supports all possible languages

Features

Experia includes all the essential features with it

Compatible

Compatible with all web browsers

API

Linking to internal and external systems such as: unified national entry systems or external communication systems and many others

Hosting

Hosting inside Saudi Arabia or in the customer's data center

Solutions

Experia offers many solutions

Messages

Receive messages from multiple channels on a single system

Verification

Experia helps verify and configure a customer's WhatsApp channel

Surveys

Sending and receiving the types of available surveys such as private and automated questionnaires, etc.

Chatbot

Experia can do the work for you by setting up intelligent responses to inquiries, sorting the contents of your messages, and more.

Use Case

Where to use Experia

Marketing

Content Scheduling

Verification

Customer Service

Why Experia

Each Entity try to enable ways for their clients to reach them easily ( and cost efficient of course) so that clients:

Promising Ecosystem

Experia rely on an innovative ecosystem to enrich the clients and partner's experience

Geo-Locations

Payment Processing Provider

Automating Client's Survey

Chatbot & Autoresponse

Diverse Communication Channels

Rich Multimedia

Execute Transaction

Access to Intermediaries' Value Added Services

Benefits Using Experia

We, at Experia allow organizations to remove barriers and get closer to clients