Privacy Policy

The customer acknowledges his consent to allow the us collect, use and save his personal information that he has voluntarily provided to the company or by allowing the retrieval of this data through interconnections with other entities.

Personal Information: Information provided by the customer (such as: name, email, mobile number, date of birth, nationality, gender, income, workplace, etc.)

Sensitive Data:  Sensitive data refers to information that, if compromised, could result in harm to an individual or organization. This includes, but is not limited to, personally identifiable information (PII), financial information, health information, and any data that requires special protection under applicable laws and regulations.

Financial Information: The information provided by the customer when paying by electronic means for the services or products of the company (such as: credit card information, bank account details) for the purpose of verifying and executing the payment process for any of the services or products of the company.

Purposes of data use

• Enable the company to provide the appropriate products and services to the customer

• To verify the identity of the user when requesting services

• to send the latest offerings of the company’s products and services to customers;

• To develop services and products offered to customers

• Communicate with customers and resolve and handle inquiries or complaints

• To meet legal and regulatory requirements.

• Our use of Google Workspace APIs is to facilitate user action through Experia. We affirm that Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.

Data Protection Mechanisms: We implement industry-standard security measures to protect sensitive data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and compliance with relevant data protection regulations such as GDPR, CCPA, and others.

Data Handling Procedures: We collect, process, store, and transmit sensitive data in accordance with strict procedures designed to minimize risk and ensure data integrity. Sensitive data is stored in secure environments, and access is restricted to authorized personnel only. We adhere to data minimization principles and retain sensitive data only for as long as necessary to fulfill the purposes for which it was collected.

User Consent and Control: We obtain explicit consent from users before collecting or processing sensitive data, and provide options for users to control their data preferences. Users may opt-out of certain data processing activities or request deletion of their sensitive data by contacting us through the provided channels.

Third-Party Sharing: We may share sensitive data with trusted third-party service providers or partners for specific purposes outlined in this privacy policy. These third parties are contractually obligated to adhere to similar data protection standards and are prohibited from using sensitive data for any other purpose.

Data Breach Notification: In the event of a data breach involving sensitive data, we will promptly notify affected users and relevant authorities in accordance with applicable laws and regulations. We have established procedures for detecting, responding to, and mitigating the impact of data breaches to minimize harm to individuals and organizations.

With the company’s commitment to all relevant regulations and decisions that would protect the user’s information and data

The Company retains the information for as long as it deems appropriate in order to achieve the purpose of its collection.

The user has the right to access and view his personal data through the website. The user also has the right to update his personal information if it is incorrect, inaccurate or outdated.

The Company confirms that the protection of personal data is a priority, and the Company undertakes to take all reasonable technical and organizational precautions to prevent loss, misuse or misrepresentation of information, and the Company will save the collected information in secure servers. Also, this information will not be disclosed except as required by the laws and regulations in force in the Kingdom of Saudi Arabia.

The company undertakes not to sell, share, trade, rent, or disclose any information to any external third party except for the subsidiaries without the client’s permission, and the third party is also committed to maintaining the confidentiality of the information and is acquainted with it to the extent required to provide services and products.